Precision Service

Precision Service™ is a practical and comprehensive approach to quality service.  Precision Service™ training was developed by hospitality experts focused on teaching the entire front-of-the-house staff to work together to promote exemplary service.  This holistic approach encompasses current practices, industry standards, operational relevance, and real-world examples.

Key Topics

  • The importance and mechanics of Precision Service™
  • Professionally selling and serving food and beverage
  • Proper etiquette toward guests
  • Attention to detail with regard to service
  • Guest communication (verbal and nonverbal)
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At the conclusion of the course, participants will be prepared to take the Precision Service™ exam.  Successful completion of the exam will merit a Precision Service™ Certificate of Completion by Paster Training, Inc.

Benefits

It is essential for all team members to provide a positive experience for each and every customer you serve.  Implementing the Precision Service™ program will increase sales and profitability, and provide for additional marketing opportunities for your organization through positive word-of-mouth attention.  Paster Training, Inc.’s personalized hands-on coaching system addresses individual needs of each team member through a variety of techniques.  Enhance your livelihood, your brand, your business and your profits by increasing your staff’s professional skills and competency through the Precision Service™ program.

Desired Outcomes

Upon course completion, participants will be prepared to:

  • Communicate the importance of Precision Service™ for all front-of-house team members.
  • Provide Precision Service™ techniques that positively affect a customer’s dining experience and return visits.
  • Professionally manage real-world scenarios related to selling and serving food and beverage, and handling difficult situations.
  • Utilize Precision Service™ guidelines to exceed service expectations of customers.
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Materials Provided

  • Precision Service™ Materials
  • Precision Service™ Exam, Exam Answer Sheet
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Recommended Schedule

8 a.m. – 12 p.m. or 1p.m. – 5 p.m.

Enrollment

  • Individual enrollment is available for all courses.
  • Minimum capacity: 10 participants for all private classes
  • Maximum capacity: 35 participants
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Tuition

Contact Paster Training, Inc. for a training quote.